Withdrawal Form

If you’d like to exercise your right of withdrawal or cancellation, you can do it right here, in accordance with the EU Consumer Rights Directive.

Before you start

Please keep in mind that:

• the right of withdrawal can be exercised within 14 days of the delivery date;
• the item must be returned in the same condition in which it was received, matching the description in the listing at the time of purchase: not worn, not washed, not damaged, with original tags and packaging where present;
• personalized, perishable or digital items cannot be returned;
• return shipping costs are paid by the buyer.
• the refund, minus the original shipping costs, will be issued within 14 days of receiving and checking the package, to the same payment method used for the purchase.

For more details, see the Returns & Refunds page.

Fill out the form

Once you submit the form, you’ll receive an email confirming that the process has started.