Right of Withdrawal Form

If you wish to exercise your right of withdrawal or cancellation, you can do so directly from here, in accordance with the EU Consumer Rights Directive.

Before proceeding

Please note that:

  • the right of withdrawal can be exercised within 14 days from the delivery date;
  • the item must be returned in the same condition in which it was received, and corresponding to what was described in the listing at the time of purchase: unused, unwashed, undamaged, with original tags and packaging where present;
  • personalized, perishable or digital items cannot be returned;
  • the shipping costs for the return are borne by the buyer.
  • the refund, net of initial shipping costs, will be issued within 14 days of receiving and verifying the package, to the same payment method used for the purchase.

For more details, consult the Returns and Refunds page.

Fill out the form

Once you have submitted the form, you will receive a confirmation email indicating that the procedure has started.

Withdrawal form

Your details

Please enter your email and order number. The merchant uses this data for manual matching.

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